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Welcome to Otonomee

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It’s an amazing word.

It’s what we believe in, for our clients, for our people.
 

Digital Outsourcing for

Scaling Businesses

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In a world of Goliaths,
Otonomee champions
the trailblazers.


Team Otonomee has already helped the most successful tech brands in the world to move into new territories, grow their consumer base and deliver a stand-out customer experience.

Now, we are here to champion the start-ups, the early stagers, the trailblazers.


Trailblazers, like you. 

 
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Services

Customised people and technology outsourcing for scaling businesses.

Digital CX

Our omni channel platform helps you meet your customers on their channel of choice - voice, email, chat, IVR, video and integrated social messaging

Customer Management

 We engage and support your customers across the entire lifecycle-acquisition, Onboarding, CX, Success and Tech support

E-Commerce Sales and Support

Engage consumers as they browse your web site to drive conversions. Support with online platforms, inventory management and product updates.

 

Multilingual
Talent

We offer all European languages. Through our geo-friendly model we have access to a wider talent pool. We can hire the best talent, in the right location in a cost-effective manner.

Technology Solutions

Customised solutions to engage your customers and integrate with your core systems. PCI compliant Payments

Sales
Development

We will prospect, engage and qualify B2B leads for your sales teams

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We can start small and grow with you, adding the right skills, languages and scaling cost-effectively as your operation matures. We craft an insights solution that gives you valuable feedback to drive your business.

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Each engagement starts with a discovery of your desired operating model, your people and technology requirements.

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Our experienced team takes a consultative approach, mapping your customer journey and designing the best solution for you.

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Our partner implementation encompasses the selection of the best people, the collation of training, reporting and operational materials, along with the technical build and integration.

We Grow Your Customers Love Of What You Do
and How You Do It.

We are there for you.
We will be there for your customers.


As your company grows, your customer base grows and so does the need for excellent customer service.

You may have
raised funds
You may be expanding into new markets
You may have launched a
new product

And now you’re wondering how you will manage the increased volume in customer queries.

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“Otonomee frees me up to deal with the other fires I have burning. They are a growth partner with the people, technology and operations know-how required to provide a great customer experience”

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Expanding
Raised Funds
Product
Launch

Benefits your company will experience

Otonomee partners with you to manage exponential growth.

“Otonomee has offered us a tailored service for where we are, right now.”

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Experienced Team

Team Otonomee has experience of scaling with some of the most iconic Tech names in the world. Now we make this experience available to trailblazers like you.

Talent

The war for talent has never been hotter. Our Remote first model means we can hire the best talent and avoid competition with big tech. We’ve got you covered for skills, languages, markets and time zones.

Scalable Solutions

We design, build and manage scalable operations solutions for our partners. We clear a path to growth for your business. Otonomee partners with you to unlock your growth potential and build a solid foundation from which to succeed.

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Technology Enabled

Our platform captures every customer touch point on any channel you want. We customise the solution and integrate with your existing stack.

Insights

All of our operational solutions are enabled by technology, with an in-built data and reporting solution. With this we turn interactions into insights

Agility

Our distributed and cloud-based model enables us to move fast. We can have a solution in place in days, responding and scaling to meet your growing business needs.