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women running with health wrist watch checking health stats
Health Tech
Customer Experience
30 Oct
,
2024
10 Jan
,
2025

The critical role of customer support in health tech companies

The critical role of customer support in health tech companies
A unique green cone shell among countless grains of sand.
Customer Experience
25 Sep
,
2024
10 Jan
,
2025

Customer experience personalization is the secret sauce for happy customers

Customer experience personalization is the secret sauce for happy customers
girl working on computer at home office. client reviews on screen. like, dislike and love social reaction buttons floating
Customer Experience
Outsourcing
11 Sep
,
2024
10 Jan
,
2025

Can outsourcing customer support increase customer satisfaction?

Can outsourcing customer support increase customer satisfaction?
spiral staircase with bubble like light fixtures in the middle
Customer Experience
14 Aug
,
2024
10 Jan
,
2025

Is your customer satisfaction score falling short? Discover 7 tactics to make it great

Is your customer satisfaction score falling short? Discover 7 tactics to make it great
women working on laptop with headphones on. working from home. professional.
Outsourcing
31 Jul
,
2024
10 Jan
,
2025

How to master client relationship management: best practices and insights

How to master client relationship management: best practices and insights
Man standing on top of mountain, at the peak. looking ahead at other mountains.
Customer Experience
3 Jul
,
2024
10 Jan
,
2025

10 Tips to manage peak season in customer service like a pro

10 Tips to manage peak season in customer service like a pro
Looking through a circle into the ocean view at sunset
Outsourcing
18 Jun
,
2024
10 Jan
,
2025

Pros and cons of outsourcing: is it right for your business?

Pros and cons of outsourcing: is it right for your business?
3 women out of focus laughing. sun setting.
No items found.
6 Jun
,
2024
10 Jan
,
2025

7 Reasons why outsourcing your social media support is a game changer

7 Reasons why outsourcing your social media support is a game changer
people going up a mountain helping each other
Outsourcing
Customer Experience
23 May
,
2024
10 Jan
,
2025

How to scale your business without losing customer focus

How to scale your business without losing customer focus
women working on computer at home office. professional.
Customer Experience
30 Apr
,
2024
10 Jan
,
2025

How to measure and improve your customer effort score (CES)

How to measure and improve your customer effort score (CES)
Person walking. Against the light, sunset time. shadow looking.
Outsourcing
2 Apr
,
2024
10 Jan
,
2025

Outsourcing made simple: 3 easy steps to streamline your brand's operations

Outsourcing made simple: 3 easy steps to streamline your brand's operations
Women holding map looking out to the distance representing our journey as a B Corp Certified company
Otonomee
28 Mar
,
2024
10 Jan
,
2025

This way forward: Our journey as a B Corp Certified company

This way forward: Our journey as a B Corp Certified company