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  • Writer's pictureOtonomee

Business News: Otonomee has achieved B Corp Certification

Certified B Corporation logo on mountain background

We are delighted to announce that Otonomee has officially achieved B Corp certification!

This is a significant milestone in our journey that perfectly aligns with our mission and values.

Otonomee was founded in the midst of the pandemic in 2020 with a clear vision: to offer a fast, flexible, and remote alternative to the traditional BPOs. With over 20 years of legacy in the outsourcing industry, our management team has provided customer support solutions to some of the world's most iconic tech companies. From day one, Otonomee has stood on three key pillars – to benefit our People, Partners, and Community. The company's purpose is clear: "to unlock growth potential for People, Customers, and our Communities", envisioning to be the preferred partner for purpose-driven organizations, emphasizing exceptional service, employee experience, and sustainable workplaces.

Our journey to becoming a B Corp was a natural evolution, driven by our deep commitment to making a positive impact. We embarked on this path inspired by the profound changes in the way people relate to work during the pandemic. Aidan O'Shea, our Co-Founder and CEO, shared his perspective: "Otonomee was founded during Covid in early 2020 at a time when people everywhere were re-assessing their relationship with work. I had experienced working for a Global leader in sustainability in Telus and how their approach was positively impacting their employees, customers, and the communities they operate in. This influenced our views on the type of business we wanted to create."

What Is a B Corp?

B Corp is a globally recognized certification with over 7,000 B Corps worldwide, spanning 161 industries in 89 countries, and employing over 560,000 workers. It signifies the highest standards of transparency, accountability, social, governance, and environmental performance across our business.

Certified B Corps are leaders in the global movement for an inclusive, equitable and regenerative economy. Unlike other business certifications, this certification does not focus on one performance aspect of your business alone – it measures the entire business performance holistically. By achieving B Corp certification we are committed to bring benefits to all our stakeholders not just shareholders – Employees, Customers, Communities and the Environment. B Corp gives us a framework to challenge ourselves to be better in these areas.

Why B Corp Matters to Us

Becoming a B Corp was not just a checkbox for us, but a testament to our values and the desire to redefine the outsourcing industry. Here's why it matters:

  1. Alignment with Our Mission: B Corp aligns with why Otonomee was founded. Our remote model is key to changing the traditional offering to those employed in the Outsourcing sector empowering Employees with more choice and autonomy, which in return benefits our customers.

  2. Changing the Status Quo: We aimed to challenge industry norms and demonstrate that it's possible to prioritize the well-being of all stakeholders – employees, customers, and communities.

  3. Cultivating a Purposeful Culture: Success for us meant intentionally building a culture that attracts, engages, and motivates people, going beyond the traditional 9-5 model.

  4. Joining a Community: B Corp Certification connects us with a community of like-minded companies dedicated to creating a more inclusive, equitable, and regenerative economy.

What's Next for Otonomee?

B Corp Certification is a commitment to continuously improve and bring benefits to all stakeholders – not just shareholders. It's about employees, customers, communities, and the environment. It's about using business as a force for good.

In our day-to-day operations, B Corp validates our efforts to live by our values and is a formal commitment to do better for our employees, our customers, our communities, and our planet.

It’s a great privilege to join the B Corp community, but we recognize that this is the start of our journey not the destination... and we have so much more to do to and are committed to making a lasting impact.

Team that worked on the B Corp Certification


At Otonomee, we provide people and technology solutions to help you move into new markets, grow your customer base and deliver stand out customer experience.

Want to read more? Visit, learn about our outsourced solutions, our approach and how we will support you in championing growth and scale.

Why not Connect with Us - drop us a line and let’s talk!


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