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Women sitting at desk waving "hi" to colleagues on a group online meeting.
Remote Excellence
1 Aug
,
2025
7 Apr
,
2026

What we’ve learned scaling remote teams across the world

What we’ve learned scaling remote teams across the world
Close-up of a statue holding a balanced scale of justice, symbolizing fairness and impartiality
News
24 Jul
,
2025
7 Apr
,
2026

Understanding JEDI: What it means for B Corps and for Otonomee

Understanding JEDI: What it means for B Corps and for Otonomee
social media support
Outsourcing
10 Jul
,
2025
7 Apr
,
2026

What is social media support and why should your company be using it?

What is social media support and why should your company be using it?
Countryside road leading to trees highlighted by sunlight with surrounding grass fields
News
Remote Excellence
3 Jul
,
2025
7 Apr
,
2026

Rural talent: the untapped advantage in global CX

Rural talent: the untapped advantage in global CX
screen with social media statistics and posts
Health Tech
Outsourcing
Remote Excellence
27 Jun
,
2025
7 Apr
,
2026

How social media monitoring transforms customer experiences

How social media monitoring transforms customer experiences
Silicon Republic article
News
24 Jun
,
2025
7 Apr
,
2026

EI client companies announce new jobs and deals in Japan

EI client companies announce new jobs and deals in Japan
Man working from home working on his computer with headset on
Customer Experience
28 May
,
2025
7 Apr
,
2026

AI & Customer Support: Klarna replacing AI with real people

AI & Customer Support: Klarna replacing AI with real people
Hot air balloon floating above mountains
Customer Experience
16 Apr
,
2025
7 Apr
,
2026

Proactive Customer Support: Steps to Enhance Your Customer’s Journey Before Issues Arise

Proactive Customer Support: Steps to Enhance Your Customer’s Journey Before Issues Arise
Hand holding glass globe showing the reflection of the sea landscape.
Customer Experience
26 Mar
,
2025
7 Apr
,
2026

Proactive Customer Service: What it is and Why Your Business Needs it?

Proactive Customer Service: What it is and Why Your Business Needs it?