Culture Powered by Connection - Hilary O'Shea - Co-Founder & CCO
Hilary O'Shea, Co-Founder & Chief Corporate Officer share some of the factors that make Otonomee different to your more traditional BPO.
Otonomee’s culture thrives on the daily commitments of its people—fostering authentic connections, investing time and energy, and sharing real moments across a remote team.
Hilary O’Shea, Co-Founder and Chief Corporate Officer at Otonomee, explains that the company’s energy comes from people working together and sharing about themselves and their lives. This isn’t accidental; Otonomee consciously invests in its culture every day.
A key example is their use of Workvivo, a tech platform (and a fellow Cork company, recently acquired by Zoom) that lets team members share snapshots of their lives—weekends, milestones, and everyday moments. This approach bridges the distance between colleagues spread across diverse locations and communities, making culture a living, breathing part of the company rather than a static set of values.
The result: Otonomee’s culture is powered by real connection, not just process. It’s about making remote work feel human where everyday interactions build trust, belonging, and a sense of purpose.
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