Aéroport

Case Study: Retail in Motion

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The blending of technical competence and our ability to flex and pivot drives successful growth & diverification of services.

Avion sur la piste

Overview

A combination of technical competence and a real capacity for compassion are key components for RiM (Retail in Motion), as we troubleshoot onboard devices for some of the world’s largest airlines.  

A Robust Playbook 

A resumption of our alliance with RiM was very familiar terrain, post pandemic, given our first-hand experience of the RiM business and the airline industry.  

Diligent foundation setting and a real sense of partnership supported the successful growth and diversification of activities with the addition of new airline carriers to the mix and the expansion of operating hours. 

Service:

Technical Support 

Industry:

SaaS/Retail (Aviation)

Channels:

Voice, Email

Markets:

EU

Our Journey

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